FAQ – Devices and Button Light

 

How waterproof is the Gibi device?

Gibi is IP67 waterproof-certified (aceeca.com/handhelds/ip67) for water-loving dogs. Your dog can swim in a lake or beach and even do some diving. Gibi will continue to function just fine!  Please remember to rinse the Gibi device with fresh water after a swim.

What does the button do and the lights mean?

The button turns a Gibi device ON/OFF.  The color of the light provides ON/OFF and charging status.  The button is normally not lit when your Gibi is ON and not in the charger.  To test if your device is ON/OFF, briefly press the button.

  • If green, the device is ON.
  • If red, the device is ON and has low battery.
  • If no light, the device is OFF.

When I put the device in the charger, what do the lights mean?

If your Gibi is OFF and you put it in the charger, the light will first be green for about 20 seconds while it connects with the Gibi network, then it will be red while it charges, then it will be green again when it is fully charged.

If your Gibi is ON and you put it in the charger, the light will be red while it charges, then it will be green again when it is fully charged.

How do I turn ON my Gibi?

To power on your Gibi, press the button until the button lights green. The light will be solid green for about 20 seconds while your Gibi initializes and connects with the Gibi network. After your Gibi initializes and connects, the light will turn off.  The light is normally off.

Another way to power on the device is to slide it in the charger.  While in the charger, it is on and operating.  After sliding it out of the charger, it is still on and operating.  See information on button light indicator.

How do I turn OFF my Gibi?

To power OFF your Gibi, press the button until the button flashes amber. Your Gibi will be off when the light stops flashing.

How do I hard REBOOT my Gibi?

To hard reboot your Gibi, first power OFF your Gibi by pressing the button until the button flashes amber, then let go the button. After the light stops flashing, wait 20 seconds.  Then power on your Gibi by pressing the button until the button lights green, then let go the button. The light will stay solid green for about 20 seconds while your Gibi initializes and connects with the Gibi network. After your Gibi initializes and connects, the light will turn off.  The light is normally off.

Is the Gibi device ON when it is charging?

Yes, the Gibi device is on when it is charging.  When the device is slid out of the charger, it is still on.  Putting the device in the charger is another way of turning the device on.  See information on button light indicator.

I did not turn off my Gibi.  Why did I get an alert that is is OFF?

If your Gibi has low battery, you will get low battery alerts, if selected in Settings. If the battery is depleted, the Gibi will automatically shut off and you will get an alert that it is off.

What is Gibi’s warranty?

Gibi provides a 90-day limited warranty. Gibi warrants the included hardware product and accessories against defects in materials and workmanship for 90 days from the date of original retail purchase. Gibi does not warrant against normal wear and tear, nor damage caused by accident or abuse.  Click here for more information.

What are the dimensions of the Gibi device?

Gibi’s dimensions are about 2.75 x 1.25 x.0.5 inches.

How much does the Gibi device weigh?

Gibi devices weigh between six to seven U.S. quarters.  We like to describe it this way so you can easily pick up some quarters and feel the weight in your hand.

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